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FAQ

General

How many gummies should I take?

Take 2 gummies daily. See results in 2 months!

How long it takes to see results?

Most of our users see results within 60 days. Do note that different individuals take different amounts of time to experience the effect of the vitamin.

Are there any side effects?

Our vitamins are safe for your body. However, some people may experience short term side effects such as fatigue or headaches as your body gets use to the regulation of hormones.

can i take vidaflow pms gummies if I'm pregnant or breastfeeding?

We do not recommend you taking vitamins while you are pregnant or breastfeeding. Do consult your physician before taking vitamins.

can i take vidaflow pms gummies if I'm under birth control?

We do not recommend you taking vitamins while you are under the influence of other hormonal products. You should consult your physician before taking vitamins.

Do vidaflow pms gummies work well for menopause?

Yes, absolutely! Vida Flow helps with the effects of menopause by regulating your hormones.

Is VidaFlow Gluten Free, Non-GMO, Vegan Friendly, Allergen Free?

Yes, our vitamins are of the highest quality, available for everyone.

are there any artificial flavouring or dyes in your gummies?

Absolutely not! We only use natural extracts as flavouring and color.

what do the pms gummies taste like?

Our vitamins are strawberry in flavour! It is not too sweet and will definitely fit your palate.

are vidaflow pms gummies made in the USA?

Yes, we are made proudly in USA!

Shipping and Delivery

Where are the items delivered from?

All items are delivered from Singapore.

Which countries do you ship to?

We only ship within Singapore currently. Contact us if you would like to deliver outside of Singapore.

How long does delivery take?

The items will reach you within 3-7 working days.

How much is delivery?

Delivery in Singapore is fixed at SGD3.

Can i choose a time for delivery?

Unfortunately, specific delivery timings are currently not available for selection.

PAYMENT

WHAT METHODS OF PAYMENT DO YOU ACCEPT?

We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay.

CAN I PAY BY CASH ON DELIVERY?

Unfortunately, we only accept online payment. Payment by cash will not be accepted.

WHAT CURRENCY AM I PAYING IN?

All prices are in SGD.

RETURNS

WHAT IS THE REFUND POLICY?

Our full refund policy is available at the bottom of the website, on the refunds policy page.

WHEN CAN I REQUEST FOR A REFUND?

Refunds are allowed for all unopened products, or faulty products. Faulty products include: Damages during delivery and functionality failures.

HOW DO I REQUEST FOR A REFUND?

Refunds can be requested via email to our customer support at hello@vidaflow.store. Once the refund request is confirmed, the item can be returned to Vidaflow, in which an online transaction for refund will be immediately made thereafter.

HOW DO I RETURN AN ITEM?

Once the refund request is confirmed, a return address will be sent to you via email. The item can then be mailed to the address via any courier service.

HOW LONG DOES IT TAKE FOR A REFUND TO BE PROCESSED?

Once the item is returned and received, the refund will be immediate.

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